FAQ

    • BEHIND THE COLLABORATION
    • The Hometown Collection launched its first collection at the beginning of the 2021 season, after the NFL opened up a limited licensed program for teams. The Hometown Collection, Vol. 2, marks the second season that UNRL and the Vikings have teamed up to release exclusive gear for our fans.
    • ARE YOU GOING TO RESTOCK?
    • These sweatshirts are first come first serve. As this is a limited release, once they're gone, they are gone!
    • I HAD AN ITEM IN MY CART AND IT SOLD OUR WHEN CHECKING OUT - WHY?
    • Your item(s) are not guaranteed until your order has been placed. During limited edition releases, we highly encourage customers to check out as quickly as possible to avoid an item to be sold out before you place your order.
    • WHERE CAN I BUY THIS HOODIE IN PERSON?
    • U.S. Bank Stadium will offer limited inventory on game day after each release. Check out our release schedule to see when the next drop in the Stadium is. Doors open 2-hours before kickoff (tickets are required to enter the Viking Locker Room Store). No ticket? No problem, limited quantities will also be available in the Team Store on U.S. Bank Stadium Plaza prior to gates opening.
    • TIPS ON GETTING A HOODIE
    • We highly recommend getting to our site early and signing into your account. Apple Pay has typically been the fastest method to checkout. (Please remember to update your shipping address if you recently moved!) As there is a high-volume of customer pressing "buy now" at the same time, your order is not guaranteed until you receive an order confirmation. If you miss out on a release, there will be available inventory at U.S. Bank Stadium on game day after each release.
    • ORDER QUE / LONG PROCESSING TIME
    • As there are a high-volume of customers pressing "buy now" at once, your order is not guaranteed until you receive an order confirmation. A spinning wheel or order que/waiting line may mean that our system is searching for inventory to confirm your order, which means it already sold out.
    • INVENTORY ALLOTMENT
    • As these are limited releases, we do not have enough inventory for everyone. Our team works diligently to find the balance between collectibility and accessibility. Unfortunately, not everyone will be able to secure one but there will be 6 chances to get one from the collection!
    • DISCOUNT / REWARDS
    • Due to our partnership with the NFL and Minnesota Vikings, this collection is not eligible for discount or use of reward redemptions. You can still earn points on your purchase (only available on UNRL.co).
    • EXCHANGES & RETURNS
    • All items in the Hometown Collection are final sale. We are unable to accept returns or exchanges.
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